CLIENT SUCCESS STORY

Weathering Seasonal Downturns

Hospitality is a notoriously seasonal business and particularly so when you run a small country hotel, pub and restaurant. For Kathy and Peter Barnett, owners  operators of the Victoria Hotel Moonan Flat in country NSW, a little help was needed to see them through the traditionally quiet winter period.

Victoria Hotel - Moonan Flat

Hospitality is a notoriously seasonal business and particularly so when you run a small country hotel, pub and restaurant. For Kathy and Peter Barnett, who own and operate the Victoria Hotel Moonan Flat in country NSW, a little help was needed to see them through the traditionally quiet winter period.

Weathering the slow season

At the Victoria Hotel Moonan Flat, Kathy and Pete offer the sort of family-friendly accommodation and welcoming hospitality you’d expect of a country hotel. The hotel has three private rooms and two family bunkhouse rooms, all situated out back next to an undercover entertainment area with a swimming pool.

The busy couple also runs the attached Moonan Flat Pub, a charming, traditional country pub that was first established as a wine shanty back in 1849. Out front they have the Red Dog Café, which seats up to 50 guests, including in a lovely beer garden under the shade of a large old pine tree.

Here, hotel customers can relax and enjoy hearty, satisfying fare, from chicken schnitzel, chips and gravy to ‘surf and turf’, pizzas, burgers and “to die for” desserts.

With a swimming pool, beer garden and the outdoor delights of nearby beautiful Barrington Tops National Park, as you’d imagine, summer is a great time for guests. However, things can be a little harder when the cold weather sets in. 

Image Courtesy - Newcastle Herald

“Tristan [from ZipLoans] really understood the hospitality business which was a great help,” says Kathy. “He went above and beyond to help us and get our loan across the line. I still don’t know how he did it so quickly, actually.” 

“It was fantastic just how easy it was – I have no complaints at all,”

Kathy & Peter Barnett
Owner - Victoria Hotel Moonan Flat

Getting help when it’s needed 

Kathy says the big problem with going to a traditional bank for a loan was all of the time and red tape involved. “There’s just too much paperwork to process and it all takes too long,” she says.

In contrast, their ZipLoan, powered by Prospa took just 24 hours from application all the way to seeing the funds appear in their bank account.
“It was fantastic just how easy it was – I have no complaints at all,” she says.

“They were just really easy to deal with. The customer service and communication were all fantastic.

An understanding approach

One thing that really made a difference was having someone to help who had a good grasp of the nature of the couple’s business.

“Tristan [from ZipLoans] really understood the hospitality business which was a great help,” says Kathy. “He went above and beyond to help us and get our loan across the line. I still don’t know how he did it so quickly, actually.” 

The loan has “meant a great deal” for the business, allowing mounting bills to be paid, debt to be cleared, and cash flow to be maintained. This meant that the hotel, which employs two other staff in addition to Kathy and Pete, could stay up and running through winter until the busier summer season kicked in.

Overall of their experience with ZipLoans, Kathy says: “They were just really easy to deal with. The customer service and communication were all fantastic.”

ZipLoans helps small business owners get access money – fast. Apply now or call 1300 745 209 for more information and talk to our friendly staff. 

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